# By: Riasat Ullah # This file contains test data for Services, Business Services and Status Dashboards. from constants import static_vars, var_names from system_tests.test_data import test_data_policies, test_data_users from system_tests import test_tools import datetime import json ############################################## # Services and Business Services Basic List ############################################## services_basic_list = [['Product Database', test_tools.get_dummy_reference_id()], ['Payments Gateway', test_tools.get_dummy_reference_id()], ['Client Web Server', test_tools.get_dummy_reference_id()], ['Vendor REST API', test_tools.get_dummy_reference_id()], ['Mobile iOS', test_tools.get_dummy_reference_id()], ['Mobile Android', test_tools.get_dummy_reference_id()], ['Firebase Analytics', test_tools.get_dummy_reference_id()], ['Load Balancer', test_tools.get_dummy_reference_id()], ['CloudFront', test_tools.get_dummy_reference_id()], ['Lambda@Edge', test_tools.get_dummy_reference_id()], ['Apache Server', test_tools.get_dummy_reference_id()], ['Inventory API', test_tools.get_dummy_reference_id()], ['Orders API', test_tools.get_dummy_reference_id()], ['Redis Cache', test_tools.get_dummy_reference_id()], ['Mongo DB', test_tools.get_dummy_reference_id()], ['Postgres DB', test_tools.get_dummy_reference_id()]] business_services_basic_list = [ ['Payment Collections', test_tools.get_dummy_reference_id()], ['Online Catalog', test_tools.get_dummy_reference_id()], ['Product Inventory', test_tools.get_dummy_reference_id()], ['Mobile App', test_tools.get_dummy_reference_id()], ['Website', test_tools.get_dummy_reference_id()], ['Events API', test_tools.get_dummy_reference_id()], ['REST API', test_tools.get_dummy_reference_id()], ['Webhooks', test_tools.get_dummy_reference_id()], ['Integrations', test_tools.get_dummy_reference_id()], ['Services', test_tools.get_dummy_reference_id()], ['Business Services', test_tools.get_dummy_reference_id()], ['Handoff Notifications', test_tools.get_dummy_reference_id()], ['Incident Notifications', test_tools.get_dummy_reference_id()] ] ####################### # Services ####################### services_list = [ { var_names.service_ref_id: services_basic_list[0][1], var_names.service_name: services_basic_list[0][0], var_names.description: 'All product details, inventory and pricing data are stored in this database.' + 'Several other services connect to this database', var_names.teams: [['Operations Team', test_tools.get_dummy_reference_id()]], var_names.on_call: [test_data_users.users_list[7], test_data_users.users_list[8]], var_names.last_instance_timestamp: datetime.datetime.now() - datetime.timedelta(minutes=1), var_names.last_30_days: [ {var_names.period: "2022-04-15", var_names.count: 0}, {var_names.period: "2022-04-16", var_names.count: 0}, {var_names.period: "2022-04-17", var_names.count: 1}, {var_names.period: "2022-04-18", var_names.count: 1}, {var_names.period: "2022-04-19", var_names.count: 1}, {var_names.period: "2022-04-20", var_names.count: 2}, {var_names.period: "2022-04-21", var_names.count: 5}, {var_names.period: "2022-04-22", var_names.count: 0}, {var_names.period: "2022-04-23", var_names.count: 0}, {var_names.period: "2022-04-24", var_names.count: 0}, {var_names.period: "2022-04-25", var_names.count: 0}, {var_names.period: "2022-04-26", var_names.count: 3}, {var_names.period: "2022-04-27", var_names.count: 4}, {var_names.period: "2022-04-28", var_names.count: 0}, {var_names.period: "2022-04-29", var_names.count: 0}, {var_names.period: "2022-04-30", var_names.count: 2}, {var_names.period: "2022-05-01", var_names.count: 0}, {var_names.period: "2022-05-02", var_names.count: 0}, {var_names.period: "2022-05-03", var_names.count: 0}, {var_names.period: "2022-05-04", var_names.count: 1}, {var_names.period: "2022-05-05", var_names.count: 2}, {var_names.period: "2022-05-06", var_names.count: 0}, {var_names.period: "2022-05-07", var_names.count: 0}, {var_names.period: "2022-05-08", var_names.count: 0}, {var_names.period: "2022-05-09", var_names.count: 1}, {var_names.period: "2022-05-10", var_names.count: 0}, {var_names.period: "2022-05-11", var_names.count: 0}, {var_names.period: "2022-05-12", var_names.count: 0}, {var_names.period: "2022-05-13", var_names.count: 0}, {var_names.period: "2022-05-14", var_names.count: 0} ], var_names.open_incident_count: [2, 1], var_names.business_services: [business_services_basic_list[0]] }, { var_names.service_ref_id: services_basic_list[1][1], var_names.service_name: services_basic_list[1][0], var_names.description: 'All payments received from clients and made to vendors are handled through this ' + 'system. This is turned off at 6pm every day.', var_names.teams: [['IT Team', test_tools.get_dummy_reference_id()], ['Accounts Team', test_tools.get_dummy_reference_id()]], var_names.on_call: [test_data_users.users_list[12]], var_names.last_instance_timestamp: datetime.datetime.now() - datetime.timedelta(minutes=5), var_names.last_30_days: [ {var_names.period: "2022-04-15", var_names.count: 0}, {var_names.period: "2022-04-16", var_names.count: 0}, {var_names.period: "2022-04-17", var_names.count: 1}, {var_names.period: "2022-04-18", var_names.count: 1}, {var_names.period: "2022-04-19", var_names.count: 1}, {var_names.period: "2022-04-20", var_names.count: 2}, {var_names.period: "2022-04-21", var_names.count: 5}, {var_names.period: "2022-04-22", var_names.count: 0}, {var_names.period: "2022-04-23", var_names.count: 0}, {var_names.period: "2022-04-24", var_names.count: 0}, {var_names.period: "2022-04-25", var_names.count: 0}, {var_names.period: "2022-04-26", var_names.count: 3}, {var_names.period: "2022-04-27", var_names.count: 4}, {var_names.period: "2022-04-28", var_names.count: 0}, {var_names.period: "2022-04-29", var_names.count: 0}, {var_names.period: "2022-04-30", var_names.count: 2}, {var_names.period: "2022-05-01", var_names.count: 0}, {var_names.period: "2022-05-02", var_names.count: 0}, {var_names.period: "2022-05-03", var_names.count: 0}, {var_names.period: "2022-05-04", var_names.count: 1}, {var_names.period: "2022-05-05", var_names.count: 2}, {var_names.period: "2022-05-06", var_names.count: 0}, {var_names.period: "2022-05-07", var_names.count: 0}, {var_names.period: "2022-05-08", var_names.count: 0}, {var_names.period: "2022-05-09", var_names.count: 1}, {var_names.period: "2022-05-10", var_names.count: 0}, {var_names.period: "2022-05-11", var_names.count: 0}, {var_names.period: "2022-05-12", var_names.count: 0}, {var_names.period: "2022-05-13", var_names.count: 0}, {var_names.period: "2022-05-14", var_names.count: 0} ], var_names.open_incident_count: [0, 1], var_names.business_services: [business_services_basic_list[0], business_services_basic_list[1]] }, { var_names.service_ref_id: services_basic_list[2][1], var_names.service_name: services_basic_list[2][0], var_names.description: 'Web server that handles all client requests. Disruptions on this ' + 'service can put the business on halt.', var_names.teams: [['Dev-Ops Team', test_tools.get_dummy_reference_id()], ['IT Team', test_tools.get_dummy_reference_id()]], var_names.on_call: [test_data_users.users_list[5]], var_names.last_instance_timestamp: datetime.datetime.now() - datetime.timedelta(days=14), var_names.last_30_days: [ {var_names.period: "2022-04-15", var_names.count: 0}, {var_names.period: "2022-04-16", var_names.count: 0}, {var_names.period: "2022-04-17", var_names.count: 1}, {var_names.period: "2022-04-18", var_names.count: 1}, {var_names.period: "2022-04-19", var_names.count: 1}, {var_names.period: "2022-04-20", var_names.count: 2}, {var_names.period: "2022-04-21", var_names.count: 5}, {var_names.period: "2022-04-22", var_names.count: 0}, {var_names.period: "2022-04-23", var_names.count: 0}, {var_names.period: "2022-04-24", var_names.count: 0}, {var_names.period: "2022-04-25", var_names.count: 0}, {var_names.period: "2022-04-26", var_names.count: 3}, {var_names.period: "2022-04-27", var_names.count: 4}, {var_names.period: "2022-04-28", var_names.count: 0}, {var_names.period: "2022-04-29", var_names.count: 0}, {var_names.period: "2022-04-30", var_names.count: 2}, {var_names.period: "2022-05-01", var_names.count: 0}, {var_names.period: "2022-05-02", var_names.count: 0}, {var_names.period: "2022-05-03", var_names.count: 0}, {var_names.period: "2022-05-04", var_names.count: 1}, {var_names.period: "2022-05-05", var_names.count: 2}, {var_names.period: "2022-05-06", var_names.count: 0}, {var_names.period: "2022-05-07", var_names.count: 0}, {var_names.period: "2022-05-08", var_names.count: 0}, {var_names.period: "2022-05-09", var_names.count: 1}, {var_names.period: "2022-05-10", var_names.count: 0}, {var_names.period: "2022-05-11", var_names.count: 0}, {var_names.period: "2022-05-12", var_names.count: 0}, {var_names.period: "2022-05-13", var_names.count: 0}, {var_names.period: "2022-05-14", var_names.count: 0} ], var_names.open_incident_count: [0, 0], var_names.business_services: None }, { var_names.service_ref_id: services_basic_list[3][1], var_names.service_name: services_basic_list[3][0], var_names.description: 'All vendor requests and updates are made through this rest API.' + 'This is turned off at 6pm every day.', var_names.teams: [['Dev-Ops Team', test_tools.get_dummy_reference_id()]], var_names.on_call: [test_data_users.users_list[15]], var_names.last_instance_timestamp: datetime.datetime.now() - datetime.timedelta(days=2), var_names.last_30_days: [ {var_names.period: "2022-04-15", var_names.count: 0}, {var_names.period: "2022-04-16", var_names.count: 0}, {var_names.period: "2022-04-17", var_names.count: 0}, {var_names.period: "2022-04-18", var_names.count: 0}, {var_names.period: "2022-04-19", var_names.count: 0}, {var_names.period: "2022-04-20", var_names.count: 0}, {var_names.period: "2022-04-21", var_names.count: 0}, {var_names.period: "2022-04-22", var_names.count: 0}, {var_names.period: "2022-04-23", var_names.count: 0}, {var_names.period: "2022-04-24", var_names.count: 0}, {var_names.period: "2022-04-25", var_names.count: 0}, {var_names.period: "2022-04-26", var_names.count: 3}, {var_names.period: "2022-04-27", var_names.count: 4}, {var_names.period: "2022-04-28", var_names.count: 0}, {var_names.period: "2022-04-29", var_names.count: 0}, {var_names.period: "2022-04-30", var_names.count: 2}, {var_names.period: "2022-05-01", var_names.count: 0}, {var_names.period: "2022-05-02", var_names.count: 0}, {var_names.period: "2022-05-03", var_names.count: 0}, {var_names.period: "2022-05-04", var_names.count: 1}, {var_names.period: "2022-05-05", var_names.count: 2}, {var_names.period: "2022-05-06", var_names.count: 0}, {var_names.period: "2022-05-07", var_names.count: 0}, {var_names.period: "2022-05-08", var_names.count: 0}, {var_names.period: "2022-05-09", var_names.count: 1}, {var_names.period: "2022-05-10", var_names.count: 2}, {var_names.period: "2022-05-11", var_names.count: 0}, {var_names.period: "2022-05-12", var_names.count: 0}, {var_names.period: "2022-05-13", var_names.count: 0}, {var_names.period: "2022-05-14", var_names.count: 1} ], var_names.open_incident_count: [0, 0], var_names.business_services: None } ] service_details = { services_list[0][var_names.service_ref_id]: { var_names.service_ref_id: services_list[0][var_names.service_ref_id], var_names.service_name: services_list[0][var_names.service_name], var_names.description: services_list[0][var_names.description], var_names.policy_ref_id: test_data_policies.policies_list[0][var_names.policy_ref_id], var_names.re_trigger_minutes: 20, var_names.support_days: [0, 2, 3], var_names.support_start: '08:00', var_names.support_end: '16:00', var_names.timezone: 'US/Eastern', var_names.de_prioritize: True, var_names.re_prioritize: True, var_names.allow_grouping: True, var_names.is_enabled: True, var_names.status: static_vars.enabled, var_names.maintenances: [[1, datetime.datetime.now(), datetime.datetime.now() + datetime.timedelta(hours=2), 'Europe/Madrid', 'New updates need to be installed on the server'], [2, datetime.datetime.now() + datetime.timedelta(days=5), datetime.datetime.now() + datetime.timedelta(days=6), 'US/Eastern', 'Weekly maintenance']], var_names.tags: ['ftp sites', 'trading systems'], var_names.integrations: [ { var_names.integration_name: 'Teams Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'MICROSOFT_TEAMS', var_names.description: 'Microsoft Teams', var_names.integration_url: None, var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/microsoft-teams/MicrosoftTeamsIcon.png' }, { var_names.integration_name: 'Slack Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'SLACK', var_names.description: 'Slack', var_names.integration_url: None, var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/slack/slack-logo.png' }, { var_names.integration_name: 'LogicMonitor Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'LOGIC_MONITOR', var_names.description: 'LogicMonitor', var_names.integration_url: 'https://integrations.taskcallapp.com/logic-monitor/ksjhsduf08df82i2n0if', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/logic-monitor/LogicMonitorIcon.png' }, { var_names.integration_name: 'LogicMonitor Integration with Credentials', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'LOGIC_MONITOR', var_names.description: 'LogicMonitor', var_names.integration_url: 'https://integrations.taskcallapp.com/logic-monitor/jfoijpijci2-joijdo', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/logic-monitor/LogicMonitorIcon.png' }, { var_names.integration_name: 'Email Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'EMAIL', var_names.description: 'Email', var_names.integration_url: None, var_names.email: 'prod.db@apollo.taskcallapp.com', var_names.icon_url: 'https://taskcallapp.com/images/app/EmailIcon.png' }, { var_names.integration_name: 'Datadog Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'DATADOG', var_names.description: 'Datadog', var_names.integration_url: 'https://integrations.taskcallapp.com/datadog/ksffnlnfosa0jHJJ_ad3', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/datadog/DatadogIcon.png' }, { var_names.integration_name: 'Jira Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'JIRA_CLOUD', var_names.description: 'Jira Cloud', var_names.integration_url: 'https://integrations.taskcallapp.com/jira/msgfhlhhhsa0jH1278d3', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/jira/JiraIcon.png', var_names.additional_info: { var_names.jira_project_id: '10000', var_names.configuration_name: 'Create Jira Issue', var_names.is_manual: True, var_names.issue_type: '10004', var_names.to_sync_notes: True, var_names.jira_jql: 'project = "TEST" AND assignee = currentuser()', var_names.status: {'OPEN': '10000', 'ACKNOWLEDGED': '10001', 'RESOLVED': '10002'}, var_names.urgency_level: {'5': '1', '4': '2', '3': '3', '2': '4', '1': '5'} } }, { var_names.integration_name: 'Monday.com Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'MONDAY', var_names.description: 'Monday.com', var_names.integration_url: 'https://integrations.taskcallapp.com/monday/msgfhlhhhsa0jH1278d3', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/monday/MondayIcon.png', var_names.additional_info: { var_names.monday_board_id: '2349262988', var_names.monday_group_id: 'new_group24572', var_names.configuration_name: 'Create Monday Item', var_names.is_manual: True, var_names.field_mapping: { var_names.description: 'long_text', var_names.status: 'bug_status', var_names.urgency_level: 'priority_1' }, var_names.to_sync_notes: True, var_names.status: {'OPEN': '2', 'ACKNOWLEDGED': '0', 'RESOLVED': '1'}, var_names.urgency_level: {'5': '0', '4': '2', '3': '7', '2': '7', '1': '1'}, var_names.webhooks: [ { var_names.webhook_id: 11, var_names.monday_webhook_type: 'create_new_item', var_names.monday_column_id: None, var_names.monday_column_value: None }, { var_names.webhook_id: 12, var_names.monday_webhook_type: 'change_specific_column_value', var_names.monday_column_id: 'resolution', var_names.monday_column_value: '1' }, { var_names.webhook_id: 13, var_names.monday_webhook_type: 'change_specific_column_value', var_names.monday_column_id: 'long-text', var_names.monday_column_value: 'aws down' } ] } }, { var_names.integration_name: 'Rundeck Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'RUNDECK', var_names.description: 'Rundeck', var_names.integration_url: 'https://integrations.taskcallapp.com/rundeck/msgfhlhhhsa0jH1278d3', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/rundeck/RundeckIcon.png', var_names.additional_info: { var_names.configuration_name: 'Run Rundeck Diagnostics', var_names.is_manual: True, var_names.payload: json.dumps({'project': 'us-servers'}) } }, { var_names.integration_name: 'Increase GMV Limit Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'CUSTOM_ENDPOINT', var_names.description: 'Custom Endpoint', var_names.integration_url: 'https://integrations.taskcallapp.com/custom-endpoint/msgfhlhhhsa0jH1278d3', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/app/WebhookIcon.png', var_names.additional_info: { var_names.configuration_name: 'Increase GMV Limit', var_names.is_manual: True, var_names.payload: json.dumps({'strategy': 'SAU1', 'gmv': 10000000}) } }, { var_names.integration_name: 'Xurrent Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'CUSTOM_INTEGRATION', var_names.description: None, var_names.integration_url: 'https://integrations.taskcallapp.com/custom-integration/msgfhlhhhsa0jH1278d3', var_names.email: None, var_names.icon_url: None, var_names.additional_info: { var_names.payload: {'title': 'SAU1', 'status': 10000000}, var_names.group_by: ['reqeust.id', 'request.source'], var_names.status: {static_vars.open_state: '', static_vars.acknowledged_state: '2, 3', static_vars.resolved_state: '5'}, var_names.urgency_level: {'5': 4, '4': 3, '3': 3, '2': 3, '1': 1}, var_names.show_payload: True, var_names.url_format: '^https://.*?.*action=added.*$' } }, { var_names.integration_name: 'Zendesk Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'ZENDESK', var_names.description: 'Zendesk', var_names.integration_url: 'https://integrations.taskcallapp.com/zendesk/hjjfilohhsa0jH43k8d3', var_names.email: None, var_names.vendor_endpoint: 'd3v-taskcallapp', var_names.icon_url: 'https://taskcallapp.com/images/vendors/zendesk/ZendeskIcon.png', var_names.additional_info: { var_names.configuration_name: 'Create Zendesk Ticket', var_names.ticket_type: 'problem', var_names.is_manual: False, var_names.min_urgency: 4, var_names.to_sync_notes: True, var_names.status: None, var_names.urgency_level: {'5': 'Urgent', '4': 'High', '3': 'Normal', '2': 'Low', '1': 'Low'} } }, { var_names.integration_name: 'Freshdesk Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'FRESHDESK', var_names.description: 'Freshdesk', var_names.integration_url: 'https://integrations.taskcallapp.com/freshdesk/hjjfilohhsa0jH43k8d3', var_names.email: None, var_names.vendor_endpoint_name: 'taskcallapp.freshdesk.com', var_names.icon_url: 'https://taskcallapp.com/images/vendors/freshdesk/FreshdeskIcon.png', var_names.additional_info: { var_names.configuration_name: 'Create Freshdesk Ticket', var_names.ticket_type: 'Problem', var_names.is_manual: False, var_names.min_urgency: 4, var_names.to_sync_notes: True, var_names.status: {static_vars.open_state: 2, static_vars.acknowledged_state: 3, static_vars.resolved_state: 5}, var_names.urgency_level: {'5': 4, '4': 3, '3': 3, '2': 3, '1': 1} } }, { var_names.integration_name: 'Freshservice Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'FRESHSERVICE', var_names.description: 'Freshservice', var_names.integration_url: 'https://integrations.taskcallapp.com/freshdesk/hjjfilohhsa0jH43k8d3', var_names.email: None, var_names.vendor_endpoint_name: 'taskcallapp.freshservice.com', var_names.icon_url: 'https://taskcallapp.com/images/vendors/freshservice/FreshserviceIcon.png', var_names.additional_info: { var_names.configuration_name: 'Create Freshservice Ticket', var_names.requester: 'adam.smith@apollo.com', var_names.workspace: 2, var_names.ticket_type: 'Incident', var_names.is_manual: False, var_names.min_urgency: 4, var_names.to_sync_notes: True, var_names.status: {static_vars.open_state: 2, static_vars.acknowledged_state: 3, static_vars.resolved_state: 5}, var_names.urgency_level: {'5': 4, '4': 3, '3': 3, '2': 3, '1': 1} } }, { var_names.integration_name: 'HaloITSM Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'HALO_ITSM', var_names.description: 'HaloITSM', var_names.integration_url: 'https://integrations.taskcallapp.com/haloitsm/hjjfilohhsa0jH43k8d3', var_names.email: None, var_names.vendor_endpoint_name: 'taskcallapp.haloitsm.com', var_names.icon_url: 'https://taskcallapp.com/images/vendors/haloitsm/HaloITSMIcon.png', var_names.additional_info: { var_names.configuration_name: 'Create HaloITSM Ticket', var_names.requester: 'adam.smith@apollo.com', var_names.workspace: 2, var_names.ticket_type: 'Incident', var_names.is_manual: False, var_names.min_urgency: 4, var_names.to_sync_notes: True, var_names.status: {static_vars.open_state: 1, static_vars.acknowledged_state: 2, static_vars.resolved_state: 9}, var_names.urgency_level: {'5': 1, '4': 2, '3': 3, '2': 4, '1': 4} } }, { var_names.integration_name: 'ServiceNow Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'SERVICENOW', var_names.description: 'ServiceNow', var_names.integration_url: 'https://integrations.taskcallapp.com/servicenow/huhD4hpl_8a0jHgz0nd3', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/servicenow/ServiceNowIcon.png', var_names.additional_info: { var_names.configuration_name: 'Create ServiceNow Incident', var_names.to_sync_notes: True, var_names.default_user: test_data_users.users_list[1][1], var_names.default_service: services_basic_list[1][1], var_names.services: { "0a52d3dcd7011200f2d224837e6103f2": services_basic_list[2][1] }, var_names.policies: { "10e39a5673500010c2e7660c4cf6a7ef": test_data_policies.policies_basic_list[2][1] }, var_names.status: {'OPEN': '1', 'ACKNOWLEDGED': '3', 'RESOLVED': '6'}, var_names.urgency_level: { '5': {var_names.urgency_level: '1', var_names.impact: '1'}, '4': {var_names.urgency_level: '2', var_names.impact: '2'}, '3': {var_names.urgency_level: '2', var_names.impact: '2'}, '2': {var_names.urgency_level: '2', var_names.impact: '3'}, '1': {var_names.urgency_level: '3', var_names.impact: '3'} } } }, { var_names.integration_name: 'TeamDynamix Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'TEAM_DYNAMIX', var_names.description: 'TeamDynamix', var_names.integration_url: 'https://integrations.taskcallapp.com/teamdynamix/hjjfilohhsa0jH43k8d3', var_names.email: None, var_names.vendor_endpoint_name: 'teamdynamix.freshservice.com', var_names.icon_url: 'https://taskcallapp.com/images/vendors/teamdynamix/TeamDynamixIcon.png', var_names.additional_info: { var_names.configuration_name: 'Create TeamDynamix Ticket', var_names.account_id: 17, var_names.application_id: 29, var_names.ticket_type: 6, var_names.is_manual: False, var_names.min_urgency: 3, var_names.to_sync_notes: True, var_names.status: {static_vars.open_state: 78, static_vars.acknowledged_state: 79, static_vars.resolved_state: 80}, var_names.urgency_level: {'5': 22, '4': 21, '3': 20, '2': 19, '1': 19} } }, { var_names.integration_name: 'Github Change Event Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'GITHUB', var_names.description: 'Github', var_names.integration_url: 'https://integrations.taskcallapp.com/github/mhjhJhpl_8a0jHgz0123', var_names.email: None, var_names.icon_url: 'https://taskcallapp.com/images/vendors/github/GithubIcon.png', var_names.additional_info: { var_names.branch: ['master', 'operations'], } }, { var_names.integration_name: 'Autotask Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'AUTOTASK', var_names.description: 'Autotask', var_names.integration_url: 'https://integrations.taskcallapp.com/autotask/hjjfilohhsa0jH43k8d3', var_names.email: None, var_names.vendor_endpoint_name: 'taskcallapp.autotask.com', var_names.icon_url: 'https://taskcallapp.com/images/vendors/autotask/AutotaskIcon.png', var_names.additional_info: { var_names.configuration_name: 'Create Autotask Ticket', var_names.ticket_category: '4', var_names.ticket_type: '2', var_names.queue_id: '8', var_names.default_vendor: 29683569, var_names.is_manual: False, var_names.min_urgency: 3, var_names.to_sync_notes: True, var_names.status: { var_names.incoming: {static_vars.open_state: 1, static_vars.acknowledged_state: 8, static_vars.resolved_state: 5}, var_names.outgoing: {static_vars.open_state: 1, static_vars.acknowledged_state: 8} }, var_names.urgency_level: None } }, { var_names.integration_name: 'SolarWinds Service Desk Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'SOLARWINDS_SERVICE_DESK', var_names.description: 'SolarWinds Service Desk', var_names.integration_url: 'https://integrations.taskcallapp.com/solarwinds-servicedesk/' + test_tools.get_dummy_reference_id(), var_names.email: None, var_names.vendor_endpoint_name: 'api.samanage.com', var_names.icon_url: 'https://taskcallapp.com/images/vendors/solarwinds/solarwinds-servicedesk-icon.png', var_names.additional_info: { var_names.configuration_name: 'Create SolarWinds Service Desk Ticket', var_names.account_id: 1, var_names.category_id: 1, var_names.is_manual: False, var_names.min_urgency: 3, var_names.to_sync_notes: True, var_names.status: { 'open_state': 'New', 'pending_state': 'In Progress', 'resolved_state': 'Resolved' }, var_names.urgency_level: { '5': 'critical', '4': 'high', '3': 'medium', '2': 'low', '1': 'low' } } }, ], }, services_list[1][var_names.service_ref_id]: { var_names.service_ref_id: services_list[1][var_names.service_ref_id], var_names.service_name: services_list[1][var_names.service_name], var_names.description: services_list[1][var_names.description], var_names.policy_ref_id: test_data_policies.policies_list[0][var_names.policy_ref_id], var_names.re_trigger_minutes: 20, var_names.support_days: None, var_names.support_start: None, var_names.support_end: None, var_names.timezone: None, var_names.de_prioritize: None, var_names.re_prioritize: None, var_names.allow_grouping: None, var_names.is_enabled: True, var_names.status: static_vars.enabled, var_names.maintenances: [], var_names.integrations: [ { var_names.integration_name: 'Email Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'EMAIL', var_names.description: 'Email', var_names.integration_url: None, var_names.icon_url: None, var_names.email: 'payments.gateway@apollo.taskcallapp.com' } ], }, services_list[2][var_names.service_ref_id]: { var_names.service_ref_id: services_list[2][var_names.service_ref_id], var_names.service_name: services_list[2][var_names.service_name], var_names.description: services_list[2][var_names.description], var_names.policy_ref_id: test_data_policies.policies_list[0][var_names.policy_ref_id], var_names.re_trigger_minutes: None, var_names.support_days: None, var_names.support_start: None, var_names.support_end: None, var_names.timezone: None, var_names.de_prioritize: None, var_names.re_prioritize: None, var_names.allow_grouping: None, var_names.is_enabled: False, var_names.status: static_vars.disabled, var_names.maintenances: [], var_names.integrations: [ { var_names.integration_name: 'Email Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'EMAIL', var_names.description: 'Email', var_names.integration_url: None, var_names.icon_url: None, var_names.email: 'server-issues@apollo.taskcallapp.com' } ], }, services_list[3][var_names.service_ref_id]: { var_names.service_ref_id: services_list[3][var_names.service_ref_id], var_names.service_name: services_list[3][var_names.service_name], var_names.description: services_list[3][var_names.description], var_names.policy_ref_id: test_data_policies.policies_list[0][var_names.policy_ref_id], var_names.re_trigger_minutes: 10, var_names.support_days: None, var_names.support_start: None, var_names.support_end: None, var_names.timezone: None, var_names.de_prioritize: None, var_names.re_prioritize: None, var_names.allow_grouping: None, var_names.is_enabled: True, var_names.status: static_vars.maintenance, var_names.maintenances: [], var_names.integrations: [ { var_names.integration_name: 'Email Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.integration_type: 'EMAIL', var_names.description: 'Email', var_names.integration_url: None, var_names.icon_url: None, var_names.email: 'rest-api-issues@apollo.taskcallapp.com' } ], } } service_maintenance_windows = [ { var_names.service_ref_id: services_list[0][var_names.service_ref_id], var_names.service_name: services_list[0][var_names.service_name], var_names.maintenances: item } for item in service_details[services_basic_list[0][1]][var_names.maintenances] ] ####################### # Business Services ####################### business_services_list = [ { var_names.business_service_ref_id: business_services_basic_list[0][1], var_names.service_name: business_services_basic_list[0][0], var_names.description: 'Handles all payments that are made by clients from the web and the app.', var_names.min_urgency: static_vars.high_urgency, var_names.teams: [['Accounts Team', test_tools.get_dummy_reference_id()], ['Operations Team', test_tools.get_dummy_reference_id()]], var_names.supporting_tech_services: [services_basic_list[0], services_basic_list[1]], var_names.supporting_business_services: [], var_names.is_impacted: True }, { var_names.business_service_ref_id: business_services_basic_list[1][1], var_names.service_name: business_services_basic_list[1][0], var_names.description: None, var_names.min_urgency: static_vars.critical_urgency, var_names.teams: [['Designing Team', test_tools.get_dummy_reference_id()]], var_names.supporting_tech_services: [services_basic_list[1], services_basic_list[3]], var_names.supporting_business_services: [['Product Inventory', test_tools.get_dummy_reference_id()]], var_names.is_impacted: False }, { var_names.business_service_ref_id: business_services_basic_list[2][1], var_names.service_name: business_services_basic_list[2][0], var_names.description: 'Manages the inventory of all products across the organization. ' + 'All sales and purchases are reported to the product inventory for updates.', var_names.min_urgency: static_vars.high_urgency, var_names.teams: [], var_names.supporting_tech_services: [services_basic_list[2]], var_names.supporting_business_services: [], var_names.is_impacted: False }, { var_names.business_service_ref_id: business_services_basic_list[3][1], var_names.service_name: business_services_basic_list[3][0], var_names.description: 'Represents the mobile application that is used by all users across the platform.', var_names.min_urgency: static_vars.high_urgency, var_names.teams: [], var_names.supporting_tech_services: [services_basic_list[3]], var_names.supporting_business_services: [], var_names.is_impacted: False }, { var_names.business_service_ref_id: business_services_basic_list[4][1], var_names.service_name: business_services_basic_list[4][0], var_names.description: 'The web portal that is used for configuring the platform.', var_names.min_urgency: static_vars.minor_urgency, var_names.teams: [], var_names.supporting_tech_services: [services_basic_list[2]], var_names.supporting_business_services: [], var_names.is_impacted: False } ] business_service_details = { business_services_list[0][var_names.business_service_ref_id]: business_services_list[0], business_services_list[1][var_names.business_service_ref_id]: business_services_list[1], business_services_list[2][var_names.business_service_ref_id]: business_services_list[2] } user_advanced_component_permissions = [ {var_names.component_type: var_names.services, var_names.reference_id: services_basic_list[0][1], var_names.name: services_basic_list[0][0], var_names.user_role: static_vars.manager_role} ] ################################## # Service Dependencies ################################## dependencies = { 'tech_' + services_basic_list[0][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[0][1], var_names.service_name: services_basic_list[0][0], var_names.description: service_details[services_basic_list[0][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[0], var_names.on_call: test_data_policies.policies_list[0][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: [], var_names.teams: [['Operations Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [] }, 'tech_' + services_basic_list[1][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[1][1], var_names.service_name: services_basic_list[1][0], var_names.description: service_details[services_basic_list[1][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[1], var_names.on_call: test_data_policies.policies_list[1][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[0][1]], var_names.teams: [['Core Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [] }, 'tech_' + services_basic_list[2][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[2][1], var_names.service_name: services_basic_list[2][0], var_names.description: service_details[services_basic_list[2][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: False, var_names.dependencies: ['tech_' + services_basic_list[1][1]], var_names.teams: [['Core Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [ {var_names.organization_instance_id: 12, var_names.task_title: 'Position monitor MSUS file drop failed with error Code 500'}, {var_names.organization_instance_id: 87, var_names.task_title: 'FTP file connection failed - 6 connection attempts made'} ] }, 'tech_' + services_basic_list[3][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[3][1], var_names.service_name: services_basic_list[3][0], var_names.description: service_details[services_basic_list[3][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[3], var_names.on_call: test_data_policies.policies_list[3][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[1][1], 'tech_' + services_basic_list[2][1]], var_names.teams: [['SANS Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [ {var_names.organization_instance_id: 11, var_names.task_title: 'Position Monitor Failed - Urgent Check Needed'} ] }, 'tech_' + services_basic_list[4][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[4][1], var_names.service_name: services_basic_list[4][0], var_names.description: None, var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[3][1]], var_names.teams: [['Web Development Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [ {var_names.organization_instance_id: 144, var_names.task_title: 'User mobile login error. Failed to find backdrop check file.'} ] }, 'tech_' + services_basic_list[5][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[5][1], var_names.service_name: services_basic_list[5][0], var_names.description: service_details[services_basic_list[3][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[0], var_names.on_call: test_data_policies.policies_list[0][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[3][1]], var_names.teams: [['Web Development Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [] }, 'tech_' + services_basic_list[6][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[6][1], var_names.service_name: services_basic_list[6][0], var_names.description: service_details[services_basic_list[2][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[1], var_names.on_call: test_data_policies.policies_list[1][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: [], var_names.teams: [['SANS Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [] }, 'tech_' + services_basic_list[7][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[7][1], var_names.service_name: services_basic_list[7][0], var_names.description: service_details[services_basic_list[3][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: [], var_names.teams: [['OWES Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [ {var_names.organization_instance_id: 11, var_names.task_title: 'Security master duplicate data error'} ] }, 'tech_' + services_basic_list[8][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[8][1], var_names.service_name: services_basic_list[8][0], var_names.description: service_details[services_basic_list[3][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[1][1], 'tech_' + services_basic_list[7][1]], var_names.teams: [['Web Development Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [ {var_names.organization_instance_id: 145, var_names.task_title: 'Sentry request routing error - unable to find data in cache and record files'} ] }, 'tech_' + services_basic_list[9][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[9][1], var_names.service_name: services_basic_list[9][0], var_names.description: service_details[services_basic_list[0][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[8][1]], var_names.teams: [['Web Development Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [ {var_names.organization_instance_id: 12, var_names.task_title: 'Lambda function runtime error 500'} ] }, 'tech_' + services_basic_list[10][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[10][1], var_names.service_name: services_basic_list[10][0], var_names.description: service_details[services_basic_list[3][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[3], var_names.on_call: test_data_policies.policies_list[3][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: [], var_names.teams: [['Operations Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [] }, 'tech_' + services_basic_list[11][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[11][1], var_names.service_name: services_basic_list[11][0], var_names.description: service_details[services_basic_list[3][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[1], var_names.on_call: test_data_policies.policies_list[1][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[10][1]], var_names.teams: [['Core Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [] }, 'tech_' + services_basic_list[12][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[12][1], var_names.service_name: services_basic_list[12][0], var_names.description: service_details[services_basic_list[1][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[0], var_names.on_call: test_data_policies.policies_list[0][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[10][1]], var_names.teams: [['LINS Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [] }, 'tech_' + services_basic_list[13][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[13][1], var_names.service_name: services_basic_list[13][0], var_names.description: service_details[services_basic_list[0][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[10][1]], var_names.teams: None, var_names.incidents: [] }, 'tech_' + services_basic_list[14][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[14][1], var_names.service_name: services_basic_list[14][0], var_names.description: service_details[services_basic_list[1][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[13][1]], var_names.teams: None, var_names.incidents: [ {var_names.organization_instance_id: 12, var_names.task_title: 'HTTP Error: Request frequency threshold breached'} ] }, 'tech_' + services_basic_list[15][1]: { var_names.service_ref_id: 'tech_' + services_basic_list[15][1], var_names.service_name: services_basic_list[15][0], var_names.description: service_details[services_basic_list[0][1]][var_names.description], var_names.is_technical: True, var_names.policy: test_data_policies.policies_basic_list[2], var_names.on_call: test_data_policies.policies_list[2][var_names.on_call][0], var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[13][1]], var_names.teams: [], var_names.incidents: [] }, 'bus_' + business_services_basic_list[0][1]: { var_names.service_ref_id: 'bus_' + business_services_basic_list[0][1], var_names.service_name: business_services_basic_list[0][0], var_names.description: business_services_list[0][var_names.description], var_names.is_technical: False, var_names.policy: None, var_names.on_call: None, var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[5][1]], var_names.teams: None, var_names.incidents: [] }, 'bus_' + business_services_basic_list[1][1]: { var_names.service_ref_id: 'bus_' + business_services_basic_list[1][1], var_names.service_name: business_services_basic_list[1][0], var_names.description: business_services_list[1][var_names.description], var_names.is_technical: False, var_names.policy: None, var_names.on_call: None, var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[3][1]], var_names.teams: [['SANS Team', test_tools.get_dummy_reference_id()]], var_names.incidents: [ {var_names.organization_instance_id: 87, var_names.task_title: 'FTP file connection failed - 6 connection attempts made'} ] }, 'bus_' + business_services_basic_list[2][1]: { var_names.service_ref_id: 'bus_' + business_services_basic_list[2][1], var_names.service_name: business_services_basic_list[2][0], var_names.description: business_services_list[2][var_names.description], var_names.is_technical: False, var_names.policy: None, var_names.on_call: None, var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[9][1]], var_names.teams: None, var_names.incidents: [ {var_names.organization_instance_id: 12, var_names.task_title: 'Lambda function runtime error 500'} ] }, 'bus_' + business_services_basic_list[3][1]: { var_names.service_ref_id: 'bus_' + business_services_basic_list[3][1], var_names.service_name: business_services_basic_list[3][0], var_names.description: business_services_list[3][var_names.description], var_names.is_technical: False, var_names.policy: None, var_names.on_call: None, var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[15][1]], var_names.teams: None, var_names.incidents: [] }, 'bus_' + business_services_basic_list[4][1]: { var_names.service_ref_id: 'bus_' + business_services_basic_list[4][1], var_names.service_name: business_services_basic_list[4][0], var_names.description: business_services_list[4][var_names.description], var_names.is_technical: False, var_names.policy: None, var_names.on_call: None, var_names.is_enabled: True, var_names.dependencies: ['tech_' + services_basic_list[14][1], 'bus_' + business_services_basic_list[3][1]], var_names.teams: None, var_names.incidents: [] } } technical_dependencies = { var_names.dependencies: [ {var_names.service_name: services_basic_list[1][0], var_names.service_ref_id: services_basic_list[1][1], var_names.incidents: 0}, {var_names.service_name: services_basic_list[2][0], var_names.service_ref_id: services_basic_list[2][1], var_names.incidents: 1} ], var_names.used_by: [ {var_names.service_name: services_basic_list[5][0], var_names.service_ref_id: services_basic_list[5][1], var_names.incidents: 0}, {var_names.service_name: services_basic_list[4][0], var_names.service_ref_id: services_basic_list[4][1], var_names.incidents: 1} ] } ################################## # Integration type specific data ################################## # Custom endpoints custom_endpoint_meta_data = { var_names.vendor_endpoint: 'https://zingbats.demo-stage.rundeck/project/logistics-runbook/execution/follow/6083#show', var_names.headers: ['Authorization', 'Content-Type', 'Accept'] } # Autotask autotask_domains = ['webservices2.autotask.net'] autotask_companies = [ {var_names.item_id: 0, var_names.name: 'PartnerDemo2025.04.17(TaskCall)'}, {var_names.item_id: 174, var_names.name: 'Autotask Corporation'}, {var_names.item_id: 29683560, var_names.name: 'A1 Facilities Management'}, {var_names.item_id: 29683561, var_names.name: 'ABLE Manufacturing HQ*'}, {var_names.item_id: 29683562, var_names.name: 'Albany Apple Store'}, {var_names.item_id: 29683564, var_names.name: 'Blue Sky Group'}, {var_names.item_id: 29683565, var_names.name: 'Brown Brothers Bottling^'}, {var_names.item_id: 29683566, var_names.name: 'Cisco Systems'}, {var_names.item_id: 29683567, var_names.name: 'Global Marketing Corp.'}, {var_names.item_id: 29683568, var_names.name: 'Department of Public Works'}, {var_names.item_id: 29683569, var_names.name: 'Dynamo Corporation'}, {var_names.item_id: 29683570, var_names.name: 'E.G. Sawyer Co. Inc.'}, {var_names.item_id: 29683571, var_names.name: 'Excelsior Designs, LLC'}, {var_names.item_id: 29683572, var_names.name: 'Hewitt Associates, Inc. '}, {var_names.item_id: 29683573, var_names.name: 'Huge Micro Construction'}, {var_names.item_id: 29683574, var_names.name: 'Integrated Providers'}, {var_names.item_id: 29683575, var_names.name: 'Legal Help Inc. '}, {var_names.item_id: 29683576, var_names.name: 'Microsoft'}, {var_names.item_id: 29683577, var_names.name: 'Midco Annuities'}, {var_names.item_id: 29683578, var_names.name: 'Palmers Supply'}, {var_names.item_id: 29683579, var_names.name: 'Phoenix Group'}, {var_names.item_id: 29683580, var_names.name: 'TopDog'}, {var_names.item_id: 29683581, var_names.name: 'Troy Wire and Cable'}, {var_names.item_id: 29683582, var_names.name: 'Upstate Document Providers'}, {var_names.item_id: 29683583, var_names.name: 'ABLE Manufacturing West Coast'} ] autotask_priorities = [ {var_names.item_id: '1', var_names.name: 'High'}, {var_names.item_id: '2', var_names.name: 'Medium'}, {var_names.item_id: '3', var_names.name: 'Low'}, {var_names.item_id: '4', var_names.name: 'Critical'} ] autotask_statuses = [ {var_names.item_id: '1', var_names.name: 'New'}, {var_names.item_id: '5', var_names.name: 'Complete'}, {var_names.item_id: '7', var_names.name: 'Waiting Customer'}, {var_names.item_id: '8', var_names.name: 'In Progress'}, {var_names.item_id: '9', var_names.name: 'Waiting Materials'}, {var_names.item_id: '10', var_names.name: 'Scheduled'}, {var_names.item_id: '11', var_names.name: 'Escalate'}, {var_names.item_id: '12', var_names.name: 'Waiting Vendor'}, {var_names.item_id: '13', var_names.name: 'Waiting Approval'}, {var_names.item_id: '14', var_names.name: 'Waiting Dispatch'}, {var_names.item_id: '15', var_names.name: 'Approved'}, {var_names.item_id: '16', var_names.name: 'Denied'} ] autotask_ticket_categories = [ {var_names.item_id: '1', var_names.name: 'Standard (non-editable)'}, {var_names.item_id: '2', var_names.name: 'AEM Alert'}, {var_names.item_id: '3', var_names.name: 'Standard'}, {var_names.item_id: '4', var_names.name: 'Datto Alert'}, {var_names.item_id: '5', var_names.name: 'RMA'}, {var_names.item_id: '6', var_names.name: 'Datto Networking Alert'} ] autotask_ticket_types = [ {var_names.item_id: '1', var_names.name: 'Service Request'}, {var_names.item_id: '2', var_names.name: 'Incident'}, {var_names.item_id: '3', var_names.name: 'Problem'}, {var_names.item_id: '4', var_names.name: 'Change Request'}, {var_names.item_id: '5', var_names.name: 'Alert'} ] autotask_queues = [ {var_names.item_id: '5', var_names.name: 'Client Portal'}, {var_names.item_id: '6', var_names.name: 'Post Sale'}, {var_names.item_id: '8', var_names.name: 'Monitoring Alert'}, {var_names.item_id: '29682833', var_names.name: 'Triage'}, {var_names.item_id: '29682969', var_names.name: 'IT:Change Requests'}, {var_names.item_id: '29683354', var_names.name: 'IT:Level I'}, {var_names.item_id: '29683386', var_names.name: 'IT:Level II'}, {var_names.item_id: '29683387', var_names.name: 'SW:Change Requests'}, {var_names.item_id: '29683388', var_names.name: 'SW:Level I'}, {var_names.item_id: '29683389', var_names.name: 'SW:Level II'}, {var_names.item_id: '29683390', var_names.name: 'SW:Defect'}, {var_names.item_id: '29683938', var_names.name: 'SW:Internal'} ] # Google Chat google_chat_authorization_data = { var_names.team_id: '1v0x45t', var_names.channel_id: 'spaces/AAAAlajciJk', } # Jira jira_projects = [ { var_names.item_id: "10000", var_names.name: "Security Master Project" }, { var_names.item_id: "10001", var_names.name: "Futures Project" }, { var_names.item_id: "10002", var_names.name: "DevOps Project" } ] jira_issue_types = { 'default': [ { var_names.name: 'Task', var_names.item_id: '10002', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10318?size=medium', var_names.issue_type_hierarchy: 0 }, { var_names.name: 'Bug', var_names.item_id: '10004', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium', var_names.issue_type_hierarchy: 0 }, { var_names.name: 'Problem', var_names.item_id: '10010', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10300?size=medium', var_names.issue_type_hierarchy: 0 }, { var_names.name: 'Story', var_names.item_id: '10001', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10315?size=medium', var_names.issue_type_hierarchy: 0 }, { var_names.name: 'Epic', var_names.item_id: '10000', var_names.url: 'https://taskcallapp.atlassian.net/images/icons/issuetypes/epic.svg', var_names.issue_type_hierarchy: 1 } ], '10002': [ { var_names.name: 'Story', var_names.item_id: '10005', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10315?size=medium', var_names.issue_type_hierarchy: 0 }, { var_names.name: 'Task', var_names.item_id: '10006', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10318?size=medium', var_names.issue_type_hierarchy: 0 }, { var_names.name: 'Bug', var_names.item_id: '10007', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium', var_names.issue_type_hierarchy: 0 }, { var_names.name: 'Epic', var_names.item_id: '10008', var_names.url: 'https://api.atlassian.com/ex/jira/1bc6ac02-64bd-4a16-9aef-9e670340d86b/rest/api/2/universal_avatar/view/type/issuetype/avatar/10307?size=medium', var_names.issue_type_hierarchy: 1 } ] } jira_statuses = { 'default': [ { var_names.name: 'In Progress', var_names.item_id: '3' }, { var_names.name: 'Backlog', var_names.item_id: '10000' }, { var_names.name: 'Selected for Development', var_names.item_id: '10001' }, { var_names.name: 'Done', var_names.item_id: '10002' } ], '10002': [ { var_names.name: 'To Do', var_names.item_id: '10003' }, { var_names.name: 'In Progress', var_names.item_id: '10004' }, { var_names.name: 'Done', var_names.item_id: '10005' } ] } jira_server_hosts = ['http//129.12.89.122:2990'] # Microsoft Teams microsoft_teams_authorization_data = { 'serviceUrl': 'https://smba.trafficmanager.net/amer/', var_names.bot_id: '28:56bf1727-beea-4f07-a167-f2c26781d5fa', var_names.channel_id: '19:71106f7447e64bbe897bae3153522b73@thread.tacv2', var_names.is_group: True } microsoft_teams_meta_data = [ { var_names.service_name: services_basic_list[0][0], var_names.integration_name: 'Teams Incident Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.users: test_data_users.users_list[0:3] }, { var_names.service_name: services_basic_list[1][0], var_names.integration_name: 'Urgent Issues Integration', var_names.integration_key: test_tools.get_dummy_reference_id(), var_names.users: test_data_users.users_list[3:6] } ] # Monday.com monday_boards = [ { "id": "2354001921", "name": "Project Board", "groups": [ { "id": "topics", "title": "Group Title" }, { "id": "group_title", "title": "Group Title" } ], "columns": [ { "id": "name", "type": "name", "title": "Name", "settings": {} }, { "id": "person", "type": "people", "title": "Person", "settings": {} }, { "id": "status", "type": "status", "title": "Status", "settings": { "labels": [ { "id": 0, "color": 0, "label": "Working on it", "index": 0, "is_done": False, "is_deactivated": False, "hex": "#fdab3d" }, { "id": 1, "color": 1, "label": "Done", "index": 2, "is_done": False, "is_deactivated": False, "hex": "#00c875" }, { "id": 2, "color": 2, "label": "Stuck", "index": 1, "is_done": False, "is_deactivated": False, "hex": "#df2f4a" } ] } }, { "id": "date4", "type": "date", "title": "Date", "settings": {} } ] }, { "id": "2349262988", "name": "Bugs Queue", "groups": [ { "id": "topics", "title": "Incoming Bugs" }, { "id": "new_group24572", "title": "Development Work" }, { "id": "group_title", "title": "Resolved" } ], "columns": [ { "id": "name", "type": "name", "title": "Name", "settings": {} }, { "id": "people1", "type": "people", "title": "Reporter", "settings": {} }, { "id": "people3", "type": "people", "title": "Developer", "settings": {} }, { "id": "date9", "type": "date", "title": "Report Date", "settings": {} }, { "id": "time_tracking", "type": "time_tracking", "title": "Time until Resolution", "settings": { "hide_footer": True } }, { "id": "bug_status", "type": "status", "title": "Status", "settings": { "labels": [ { "id": 0, "color": 16, "label": "Fixing", "index": 2, "is_done": False, "is_deactivated": False, "hex": "#66ccff" }, { "id": 1, "color": 1, "label": "Fixed", "index": 3, "is_done": True, "is_deactivated": False, "hex": "#00c875" }, { "id": 2, "color": 2, "label": "Missing Info", "index": 4, "is_done": False, "is_deactivated": False, "hex": "#df2f4a" }, { "id": 4, "color": 8, "label": "Known Bug", "index": 6, "is_done": False, "is_deactivated": False, "hex": "#cab641" }, { "id": 5, "color": 5, "label": "", "index": 8, "is_done": False, "is_deactivated": False, "hex": "#c4c4c4" }, { "id": 7, "color": 18, "label": "Pending Deploy", "index": 5, "is_done": False, "is_deactivated": False, "hex": "#7f5347" }, { "id": 8, "color": 4, "label": "Duplicated", "index": 7, "is_done": False, "is_deactivated": False, "hex": "#9d50dd" }, { "id": 9, "color": 9, "label": "Awaiting Review", "index": 0, "is_done": False, "is_deactivated": False, "hex": "#ffcb00" }, { "id": 14, "color": 153, "label": "Ready for Dev", "index": 1, "is_done": False, "is_deactivated": False, "hex": "#216edf" } ] } }, { "id": "priority_1", "type": "status", "title": "Priority", "settings": { "labels": [ { "id": 0, "color": 2, "label": "Critical", "index": 0, "is_done": False, "is_deactivated": False, "hex": "#df2f4a" }, { "id": 1, "color": 1, "label": "Low", "index": 3, "is_done": True, "is_deactivated": False, "hex": "#00c875" }, { "id": 2, "color": 9, "label": "High", "index": 1, "is_done": False, "is_deactivated": False, "hex": "#ffcb00" }, { "id": 5, "color": 5, "label": "", "index": 4, "is_done": False, "is_deactivated": False, "hex": "#c4c4c4" }, { "id": 7, "color": 7, "label": "Medium", "index": 2, "is_done": False, "is_deactivated": False, "hex": "#579bfc" } ] } }, { "id": "long_text", "type": "long_text", "title": "Bug Description", "settings": {} }, { "id": "status_18", "type": "status", "title": "Source", "settings": { "labels": [ { "id": 0, "color": 104, "label": "Support", "index": 3, "is_done": False, "is_deactivated": False, "hex": "#7e3b8a" }, { "id": 1, "color": 101, "label": "In-House", "index": 2, "is_done": True, "is_deactivated": False, "hex": "#ff7575" }, { "id": 2, "color": 7, "label": "Alpha", "index": 0, "is_done": False, "is_deactivated": False, "hex": "#579bfc" }, { "id": 3, "color": 4, "label": "Beta", "index": 1, "is_done": False, "is_deactivated": False, "hex": "#9d50dd" } ] } }, { "id": "files", "type": "file", "title": "Picture / Video of Bug", "settings": {} }, { "id": "resolution", "type": "status", "title": "Resolution", "settings": { "labels": [ { "id": 0, "color": 110, "label": "Code Fix", "index": 0, "is_done": False, "is_deactivated": False, "hex": "#401694" }, { "id": 1, "color": 108, "label": "No Action", "index": 1, "is_done": True, "is_deactivated": False, "hex": "#4eccc6" }, { "id": 2, "color": 2, "label": "Change data", "index": 2, "is_done": False, "is_deactivated": False, "hex": "#df2f4a" }, { "id": 3, "color": 3, "label": "Invalidate Cache", "index": 6, "is_done": False, "is_deactivated": False, "hex": "#007eb5" }, { "id": 7, "color": 7, "label": "User Action", "index": 3, "is_done": False, "is_deactivated": False, "hex": "#579bfc" }, { "id": 12, "color": 12, "label": "Closed Without resolution", "index": 4, "is_done": False, "is_deactivated": False, "hex": "#ff007f" }, { "id": 14, "color": 14, "label": "Disable A/B Test", "index": 5, "is_done": False, "is_deactivated": False, "hex": "#784bd1" } ] } }, { "id": "last_updated", "type": "last_updated", "title": "Last Updated", "settings": {} }, { "id": "formula", "type": "formula", "title": "Hours to Resolve", "settings": { "formula": "{time_tracking#Hours}" } } ] } ] # Servicenow servicenow_metadata = { 'vendor_endpoint': 'https://dev1234.service-now.com', 'username': 'admin', 'assignment_group': [ ["Analytics Settings Managers", "019ad92ec7230010393d265c95c260dd"], ["Application Development", "0a52d3dcd7011200f2d224837e6103f2"], ["Problem Analyzers", "0c4e7b573b331300ad3cc9bb34efc461"], ["Business Application Registration Approval Group", "0c5e2a7ce4001410f877ce457cda6b98"], ["Nimsoft desk", "10e39a5673500010c2e7660c4cf6a7ef"], ["Incident Management", "12a586cd0bb23200ecfd818393673a30"], ["US Presidents Group 2", "1be289a1eb32010045e1a5115206fea1"], ["RMA Approvers", "1c590685c0a8018b2a473a7159ff5d9a"], ["Mobile Analytics Settings Managers", "205f1e0753333300c722ddeeff7b1235"], ["ATF_TestGroup_ServiceDesk", "2156c3a80b982300cac6c08393673a7e"] ] } # TeamDynamix team_dynamix_domains = ['taskcallapp.teamdynamix.com'] team_dynamix_accounts = [ {var_names.item_id: 1, var_names.name: 'Academic Computing & Networking Services'}, {var_names.item_id: 2, var_names.name: 'Accounts Receivable Operations'}, {var_names.item_id: 3, var_names.name: 'Admissions'}, {var_names.item_id: 4, var_names.name: 'Budget Office'}, {var_names.item_id: 5, var_names.name: 'Business and Financial Services'}, {var_names.item_id: 6, var_names.name: 'College of Liberal Arts'}, {var_names.item_id: 7, var_names.name: 'Continuing Education'}, {var_names.item_id: 8, var_names.name: 'English Department'}, {var_names.item_id: 9, var_names.name: 'Enrollment and Access'}, {var_names.item_id: 10, var_names.name: 'Facilities Management'}, {var_names.item_id: 11, var_names.name: 'Financial Aid'}, {var_names.item_id: 12, var_names.name: 'Human Resources'}, {var_names.item_id: 13, var_names.name: 'Information Systems'}, {var_names.item_id: 14, var_names.name: 'Institutional Research'}, {var_names.item_id: 15, var_names.name: 'International Programs'}, {var_names.item_id: 16, var_names.name: 'Marketing & Communications'}, {var_names.item_id: 17, var_names.name: 'Operations'}, {var_names.item_id: 18, var_names.name: 'Recreation'}, {var_names.item_id: 19, var_names.name: "Registrar's Office"}, {var_names.item_id: 20, var_names.name: 'Research Services'}, {var_names.item_id: 21, var_names.name: 'Resources for Disabled Students'}, {var_names.item_id: 22, var_names.name: 'Student Affairs'}, {var_names.item_id: 23, var_names.name: 'Telecommunications'} ] team_dynamix_applications = [{var_names.item_id: 29, var_names.name: 'Tickets'}] team_dynamix_priorities = [ {var_names.item_id: 19, var_names.name: 'Low'}, {var_names.item_id: 20, var_names.name: 'Medium'}, {var_names.item_id: 21, var_names.name: 'High'}, {var_names.item_id: 22, var_names.name: 'Emergency'} ] team_dynamix_statuses = [ {var_names.item_id: 77, var_names.name: 'New'}, {var_names.item_id: 78, var_names.name: 'Open'}, {var_names.item_id: 79, var_names.name: 'In Process'}, {var_names.item_id: 80, var_names.name: 'Resolved'}, {var_names.item_id: 81, var_names.name: 'Closed'}, {var_names.item_id: 82, var_names.name: 'Cancelled'}, {var_names.item_id: 83, var_names.name: 'On Hold'} ] team_dynamix_ticket_types = [ {var_names.item_id: 3, var_names.name: 'Email and Communication'}, {var_names.item_id: 6, var_names.name: 'General'}, {var_names.item_id: 4, var_names.name: 'Hardware'}, {var_names.item_id: 1, var_names.name: 'Network'}, {var_names.item_id: 2, var_names.name: 'Security'}, {var_names.item_id: 5, var_names.name: 'Software'} ] # SolarWinds Service Desk # Domains (base API host for authentication & ticketing) solarwinds_servicedesk_domains = ['api.samanage.com'] # Accounts — required to mirror TeamDynamix flow (choose account modal) solarwinds_servicedesk_accounts = ['api.samanage.com'] # Companies = Departments (from SWSD official object model) solarwinds_servicedesk_companies = [ {var_names.item_id: 101, var_names.name: 'IT'}, {var_names.item_id: 102, var_names.name: 'Human Resources'}, {var_names.item_id: 103, var_names.name: 'Finance'}, {var_names.item_id: 104, var_names.name: 'Operations'}, {var_names.item_id: 105, var_names.name: 'Security'} ] # Categories with Subcategories (matching SWSD Catalog hierarchy) solarwinds_servicedesk_categories = [ { var_names.item_id: 201, var_names.name: 'Incidents', "sub_categories": [ {var_names.item_id: 2021, var_names.name: 'Network'}, {var_names.item_id: 2022, var_names.name: 'Email'}, {var_names.item_id: 2023, var_names.name: 'Hardware'} ] }, { var_names.item_id: 202, var_names.name: 'Service Requests', "sub_categories": [ {var_names.item_id: 2031, var_names.name: 'Account Access'}, {var_names.item_id: 2032, var_names.name: 'Software Install'}, {var_names.item_id: 2033, var_names.name: 'New Hardware Request'} ] } ] # Ticket Types (official SWSD) solarwinds_servicedesk_ticket_types = [ {var_names.item_id: 'incident', var_names.name: 'Incident'}, {var_names.item_id: 'service_request', var_names.name: 'Service Request'}, {var_names.item_id: 'change', var_names.name: 'Change'}, {var_names.item_id: 'problem', var_names.name: 'Problem'} ] # Statuses (official SolarWinds Lifecycle states) solarwinds_servicedesk_statuses = [ {var_names.item_id: 'New', var_names.name: 'New'}, {var_names.item_id: 'Assigned', var_names.name: 'Assigned'}, {var_names.item_id: 'In Progress', var_names.name: 'In Progress'}, {var_names.item_id: 'Pending', var_names.name: 'Pending'}, {var_names.item_id: 'Resolved', var_names.name: 'Resolved'}, {var_names.item_id: 'Closed', var_names.name: 'Closed'} ] # Priorities (official SWSD priorities) solarwinds_servicedesk_priorities = [ {var_names.item_id: 'critical', var_names.name: 'Critical'}, {var_names.item_id: 'high', var_names.name: 'High'}, {var_names.item_id: 'medium', var_names.name: 'Medium'}, {var_names.item_id: 'low', var_names.name: 'Low'} ] # SolarWinds Service Desk - Metadata (MUST match JS expected structure) solarwinds_servicedesk_meta_data = [ # 0: Accounts [ {var_names.item_id: 'acc-1', var_names.name: 'Primary Account'}, {var_names.item_id: 'acc-2', var_names.name: 'IT Department Account'} ], # 1: Categories [ {var_names.item_id: 'cat-incident', var_names.name: 'Incident'}, {var_names.item_id: 'cat-service', var_names.name: 'Service Request'} ], # 2: Priorities [ {var_names.item_id: 'critical', var_names.name: 'Critical'}, {var_names.item_id: 'high', var_names.name: 'High'}, {var_names.item_id: 'medium', var_names.name: 'Medium'}, {var_names.item_id: 'low', var_names.name: 'Low'} ], # 3: Statuses [ {var_names.item_id: 'New', var_names.name: 'New'}, {var_names.item_id: 'In Progress', var_names.name: 'In Progress'}, {var_names.item_id: 'Pending', var_names.name: 'Pending'}, {var_names.item_id: 'Resolved', var_names.name: 'Resolved'} ] ] # Zendesk zendesk_accounts = ['d3v-taskcallapp.com'] # Custom action integrations (for workflow) custom_action_integrations = [['Create Jira Issue', test_tools.get_dummy_reference_id()], ['Create ServiceNow Ticket', test_tools.get_dummy_reference_id()], ['Restart EU Server', test_tools.get_dummy_reference_id()]] #################### # Integration Types #################### integration_types = [['Amazon Cloud Watch', 'AMAZON_CLOUD_WATCH'], ['AppBeat', 'APPBEAT'], ['AppOptics', 'APPOPTICS'], ['App Dynamics', 'APP_DYNAMICS'], ['AppOptics', 'APP_OPTICS'], ['Autotask', 'AUTOTASK'], ['AWS CloudTrail', 'AWS_CLOUD_TRAIL'], ['Checkly', 'CHECKLY'], ['Datadog', 'DATADOG'], ['Dynatrace', 'DYNATRACE'], ['Elasticsearch Watcher', 'ELASTICSEARCH_WATCHER'], ['Errorception', 'ERRORCEPTION'], ['Freshdesk', 'FRESHDESK'], ['Freshservice', 'FRESHSERVICE'], ['Github', 'GITHUB'], ['Gitlab', 'GITLAB'], ['Google Cloud Monitoring', 'GOOGLE_CLOUD_MONITORING'], ['Grafana', 'GRAFANA'], ['Honeycomb', 'HONEYCOMB'], ['Icinga2', 'ICINGA2'], ['Instana', 'INSTANA'], ['Jira Cloud', 'JIRA_CLOUD'], ['Jira Server', 'JIRA_SERVER'], ['Kibana Alerting', 'KIBANA_ALERTING'], ['LogDNA', 'LOGDNA'], ['Loggly', 'LOGGLY'], ['LogRocket', 'LOGROCKET'], ['LogicMonitor', 'LOGIC_MONITOR'], ['ManageEngine OpManager', 'MANAGE_ENGINE_OP_MANAGER'], ['Microsoft Azure Alerts', 'MICROSOFT_AZURE_ALERTS'], ['Meraki', 'MERAKI'], ['Monday.com', 'MONDAY'], ['N-central RMM', 'N_CENTRAL'], ['Nagios', 'NAGIOS'], ['New Relic', 'NEW_RELIC'], ['Observium', 'OBSERVIUM'], ['Pingdom', 'PINGDOM'], ['PRTG', 'PRTG'], ['Prometheus', 'PROMETHEUS'], ['Rollbar', 'ROLLBAR'], ['Rundeck', 'RUNDECK'], ['Runscope', 'RUNSCOPE'], ['ServiceNow', 'SERVICENOW'], ['Site24x7', 'SITE24X7'], ['Slack', 'SLACK'], ['SolarWinds Orion', 'ORION'], ['Splunk', 'SPLUNK'], ['SolarWinds Service Desk', 'SOLARWINDS_SERVICE_DESK'], ['Sumo Logic', 'SUMO_LOGIC'], ['Sysdig', 'SYSDIG'], ['TeamDynamix', 'TEAM_DYNAMIX'], ['UptimeRobot', 'UPTIME_ROBOT'], ['Zabbix', 'ZABBIX'], ['Zendesk', 'ZENDESK']] recent_changes_integration_types = [['Github', 'GITHUB'], ['Gitlab', 'GITLAB']] chat_integrations_basic_list = [['Incident Slack Channel', test_tools.get_dummy_reference_id()], ['Ops Chat', test_tools.get_dummy_reference_id()], ['General Teams Chat', test_tools.get_dummy_reference_id()]]