# By: Riasat Ullah # This file contains test data for live call routing. from constants import static_vars, var_names from system_tests.test_data import test_data_services from system_tests import test_tools call_routing_basic_list = [['Customer Support Call Routing', test_tools.get_dummy_reference_id()], ['Operations Direct Routing', test_tools.get_dummy_reference_id()]] call_routing_list = [ { var_names.call_routing_ref_id: call_routing_basic_list[0][1], var_names.routing_name: call_routing_basic_list[0][0], var_names.description: 'This routing allows customer calls to be routed to the ' + 'correct on-call personnel according to weekday schedules.', var_names.iso_country_code: 'US', var_names.phone: '+18805608971', var_names.phone_type: static_vars.toll_free, var_names.associated_services: [test_data_services.services_basic_list[0], test_data_services.services_basic_list[2]] }, { var_names.call_routing_ref_id: call_routing_basic_list[1][1], var_names.routing_name: call_routing_basic_list[1][0], var_names.description: 'Number to directly contact operations team for urgent matters.', var_names.iso_country_code: 'US', var_names.phone: '+19877654321', var_names.phone_type: static_vars.local, var_names.associated_services: [test_data_services.services_basic_list[1]] }, ] call_routing_details = { call_routing_list[0][var_names.call_routing_ref_id]: { var_names.call_routing_ref_id: call_routing_list[0][var_names.call_routing_ref_id], var_names.routing_name: call_routing_list[0][var_names.routing_name], var_names.description: call_routing_list[0][var_names.description], var_names.iso_country_code: call_routing_list[0][var_names.iso_country_code], var_names.phone: call_routing_list[0][var_names.phone], var_names.phone_type: call_routing_list[0][var_names.phone_type], var_names.greeting_text: "Thank you for calling Apollo's customer support line. " + "Please press 1 to talk to a sales representative. " + "Please press 2 to talk to for technical support. ", var_names.greeting_audio_filename: None, var_names.greeting_audio_url: None, var_names.ending_text: "We are sorry. None of our representatives are available now. " + "Please leave us a voice mail and we will get back to you as soon as we can.", var_names.ending_audio_filename: None, var_names.ending_audio_url: None, var_names.default_forwarding_service: call_routing_list[0][var_names.associated_services][0][1], var_names.option_forwarding_services: {1: call_routing_list[0][var_names.associated_services][0][1], 2: call_routing_list[0][var_names.associated_services][1][1]}, var_names.text_language: 'en', var_names.is_male_voice: False, var_names.max_forwarding_users: 5, var_names.forwarding_timeout: 15, var_names.urgency_level: static_vars.critical_urgency, var_names.block_numbers: ['+19187654333', '+19891236776'], var_names.show_caller_id: True, var_names.resolve_answered_calls: True, var_names.resolve_unanswered_calls: True, var_names.to_alert: True, var_names.record_voicemail: True, var_names.record_call: False, var_names.prompt_call_acceptance: True, var_names.prompt_format: "Call from {{ caller_group }}. Press any key to accept the call.", var_names.incident_title_format: "Phone query from {{ caller_name }} ({{ caller_group }})" }, call_routing_list[1][var_names.call_routing_ref_id]: { var_names.call_routing_ref_id: call_routing_list[1][var_names.call_routing_ref_id], var_names.routing_name: call_routing_list[1][var_names.routing_name], var_names.description: call_routing_list[1][var_names.description], var_names.iso_country_code: call_routing_list[1][var_names.iso_country_code], var_names.phone: call_routing_list[1][var_names.phone], var_names.phone_type: call_routing_list[1][var_names.phone_type], var_names.greeting_text: None, var_names.greeting_audio_filename: 'Greeting Audio.mp3', # var_names.greeting_audio_url: 'http://127.0.0.1:8000/client/files/audio/live-call-routing/new_ref_id/greeting', var_names.greeting_audio_url: 'https://www.learningcontainer.com/wp-content/uploads/2020/02/Kalimba.mp3', var_names.ending_text: None, var_names.ending_audio_filename: 'EndingAudio.mp3', var_names.ending_audio_url: 'https://www.learningcontainer.com/wp-content/uploads/2020/02/Kalimba.mp3', var_names.default_forwarding_service: call_routing_list[1][var_names.associated_services][0][1], var_names.option_forwarding_services: None, var_names.text_language: 'en', var_names.is_male_voice: False, var_names.max_forwarding_users: 3, var_names.forwarding_timeout: 10, var_names.urgency_level: static_vars.critical_urgency, var_names.block_numbers: None, var_names.show_caller_id: False, var_names.resolve_answered_calls: False, var_names.resolve_unanswered_calls: False, var_names.to_alert: True, var_names.record_voicemail: False, var_names.record_call: True, var_names.prompt_call_acceptance: False, var_names.prompt_format: None, var_names.incident_title_format: None } } searched_phone_numbers = [ ['+1 (800)-866-7786', '+18008667786'], ['+1 (800)-800-1212', '+18008001212'], ['+1 (800)-999-1111', '+18009991111'], ['+1 (800)-888-0561', '+18008880561'], ['+1 (800)-987-9871', '+18009879871'] ] allowed_live_call_routing_countries = [ 'AR', 'AT', 'AU', 'BA', 'BB', 'BE', 'BG', 'BJ', 'BR', 'BW', 'CA', 'CH', 'CL', 'CO', 'CZ', 'DE', 'DK', 'DO', 'DZ', 'EC', 'EE', 'FI', 'FR', 'GB', 'GD', 'GE', 'GH', 'GN', 'GR', 'HK', 'HR', 'HU', 'ID', 'IE', 'IL', 'IS', 'IT', 'JM', 'JP', 'KE', 'KY', 'LT', 'LU', 'ML', 'MO', 'MU', 'MX', 'NL', 'NZ', 'PA', 'PE', 'PH', 'PL', 'PR', 'PT', 'RO', 'SD', 'SE', 'SG', 'SI', 'SK', 'SV', 'TH', 'TN', 'TT', 'UG', 'US', 'VE', 'VI', 'VN', 'ZA' ]